Privacy policy

Our Commitment to Your Privacy

This Privacy Policy explains how collavita website collects, uses, and shares your personal information when you visit or make a purchase from our store.

Information We Collect

Automatically Collected Information ("Device Information") includes details about your web browser, IP address, time zone, and cookies installed on your device. We also track the pages you view, search terms that refer to you, and how you interact with the Site. This information helps us improve the websiite and detect potential fraud.

Information You Provide ("Order Information") is collected when you make a purchase, including your name, billing and shipping addresses, payment information, email address, and phone number. This information is used to fulfill your orders, communicate with you, screen for potential risk or fraud, and provide you with relevant information or advertising (with your consent).

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

We use your information to:

Process your orders and provide you with customer service.

Improve and optimize the Site based on your browsing behavior.

Communicate with you about your orders and promotions (if you agree).

Screen orders for potential risk or fraud.

Sharing Your Information

We share your information with third-party service providers who help us operate the website, such as Shopify (our online store platform) and Google Analytics (helps us understand how customers use the Site). These third parties adhere to strict privacy policies that you can review through the links provided in this policy.

We may also share your information to comply with legal requirements or protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.